Glossary
This page explains, in plain language, the terms you will see in Jovvie and in these docs. Terms are listed in alphabetical order.
Access PIN
Section titled “Access PIN”A PIN that lets someone use your card readers on the Jovvie payment page. The payment page asks for it when nobody is signed in to WordPress on the device and the browser is not connected. If you do not know your Access PIN, ask the person who manages your Jovvie account. To stop the PIN prompt on a shared device, connect the browser. See Use Jovvie Checkout on a shared or kiosk device.
App terminal
Section titled “App terminal”A card reader, or Tap to Pay on a phone, that you use through the Jovvie app on an iOS or Android phone or tablet. In Point of Sale settings this appears as iOS/Android app terminal. Compare with web terminal. See Web terminals and app terminals.
Jovvie payment page
Section titled “Jovvie payment page”The page where staff choose a card reader and the customer pays. After your checkout, form, or ticket order is created, Jovvie Checkout sends the browser to this page. See Take a payment on the Jovvie payment page.
Location
Section titled “Location”A place where you take in-person Stripe payments, such as your shop or venue. Each Stripe reader is registered to a location. For Point of Sale, see Set up card readers for a station. For Jovvie Checkout, see Set up a Jovvie Checkout location and card readers in WordPress.
Location ID
Section titled “Location ID”The ID of a location. Stripe uses it to tell your locations apart. When Jovvie creates a location for you, it creates one for live mode and one for test mode, and each has its own ID. See Set up a Jovvie Checkout location and card readers in WordPress.
Operator
Section titled “Operator”A staff member who signs in to a Point of Sale station to sell. Several operators can take turns on a shared device by switching users. See Set up passcodes and user switching.
Payment processor
Section titled “Payment processor”The company that processes your card payments. The money from each payment goes to your account with that processor. Jovvie works with two processors, Stripe and NMI. See Stripe and NMI: what’s different.
Reader
Section titled “Reader”A card reader is the device a customer taps, inserts, or swipes their card on to pay. See Set up card readers for a station.
Registration code
Section titled “Registration code”A code that a Stripe web terminal shows on its screen. You enter it when you register the reader. See Set up card readers for a station.
Split payment
Section titled “Split payment”One sale paid with more than one payment method, for example part in cash and part by card. See Split a payment.
Standalone
Section titled “Standalone”A way to run Jovvie Point of Sale where Jovvie hosts your store for you. Your store dashboard and your register are at your own Jovvie address, such as yourstore.jovvie.app. A Standalone store can also include an online shop where customers order, which is off by default. The other way is to connect Point of Sale to your own WooCommerce store. See the Jovvie Point of Sale overview.
Station
Section titled “Station”One register in Point of Sale. Each station has its own settings, such as taxes, payment methods, and card readers. See Create and manage stations.
Tap to Pay
Section titled “Tap to Pay”A way to take a contactless card payment on a compatible iPhone or Android phone, without a separate card reader. See Web terminals and app terminals.
Test mode
Section titled “Test mode”A mode that lets you practice taking payments without charging a real card. See Use test mode.
The cash you keep at a register. In Point of Sale, you open the till to start a cash session and close it when you finish. See Open the till.
Web terminal
Section titled “Web terminal”A card reader that connects to the internet on its own. Staff use it from a web browser. You register it with a registration code shown on the reader. In Point of Sale settings this appears as Web terminal. Compare with app terminal. See Web terminals and app terminals.
Webhook
Section titled “Webhook”An automatic message that one system sends to another when something happens, such as a payment going through. In the ready-made Jovvie Checkout integrations, the WooCommerce and Event Tickets plugins mark an order as paid when your site receives a payment confirmation from Stripe. The Gravity Forms and GiveWP plugins receive payment updates from Jovvie.
Need help?
Section titled “Need help?”Contact Jovvie support.