Record other payment types in Jovvie Point of Sale

Some payment methods in the register do not take any money. They only record how the customer paid on the order. Use them when the payment happens outside Point of Sale, for example a paper check or a card machine that is not connected to Jovvie.

These methods work the same whether your store uses Stripe or NMI for cards.

Which methods only record a payment

Payment method	Use it for	Field you can fill in
Check Payments	A paper check	Check ID or Note
Bank Transfer	A bank transfer	Bank Transfer Transaction ID or Note
Cash on Delivery	An order the customer pays for when it is delivered	Cash on Delivery Transaction ID or Note
Chip and Pin	A card machine that is not connected to Jovvie	Chip and Pin Transaction ID or Note
Other Payments	Any other way of paying	Payment ID, Confirmation ID or Note

Your store may have renamed these methods. Check Payments and Other Payments are turned on by default. Bank Transfer, Cash on Delivery, and Chip and Pin are off until an administrator turns them on. See Choose payment methods.

Caution

The register does not check that the customer paid. When you tap the pay button, the order is recorded as paid with this method. Make sure you have received the payment first. For a separate card machine, wait until it shows that the payment was approved.

Record the payment

1. In the cart, tap Checkout.

2. If a tip screen or a Points & Rewards screen opens, complete it first. A tip or a points discount changes the total. See Accept a tip and Redeem Points and Rewards.

3. Under Select Payment Method, tap the payment method.

   The Order ID field shows the order number.

4. Collect the final total shown on the pay button from the customer outside the register, or confirm that you have received it. For a separate card machine, wait until it shows that the payment was approved.

5. Optional: in the note field, enter a reference, such as the check number or the transaction ID from the card machine. The note is saved on the order.

6. Tap the pay button. By default it shows Pay and the amount.

The register shows the order with its new status. Tap New Order to start the next sale.

To record part of an order with one of these methods and the rest another way, use a split payment. See Split a payment.

Order status after recording a payment

By default, orders recorded with these methods are marked Processing. Your store can choose a different status for each method. See Choose payment methods.

If the order shows Processing, tap Complete when you have handed over the items. See Change an order’s status.

Refunds

A refund in the register for these methods only records the refund. Return the money to the customer yourself, the same way they paid. See Refund an order in the register.