Accept a tip in Jovvie Point of Sale

This page shows you how to add a tip to an order before the customer pays. When tips are turned on for your station, the register shows an Add a Tip screen after you tap Checkout. The customer or a staff member chooses a tip, and the register adds it to the total before payment.

Tips are added in the register, not on the card reader or terminal. This is the same whether your store uses Stripe or NMI.

Before you start

• Tips are turned on for your station. See Set up tips.
• The cart has at least one item. See Find and add products.

Add a tip

1. In the cart, tap Checkout.

   The Add a Tip screen opens. The top shows To Pay: and the order total before the tip. If a Points & Rewards screen opens first, complete it. See Redeem Points and Rewards.

2. Choose one of these. Your station decides which ones appear.

   • Tap a percent button. Each button shows the percentage and the tip amount.
   • Tap Custom Tip Amount to enter your own amount. See Enter a custom tip.
   • Tap No Tip to continue without a tip.

   The payment screen opens. If a tip was added, the top shows Includes Tip and the tip amount.

   If Display Points and Rewards after Tips is selected for your station, the Points & Rewards screen may open next instead. Complete it, and then the payment screen opens. See Redeem Points and Rewards.

3. Take the payment as usual. For example, see Take a cash payment or Take a Stripe card reader payment in Jovvie Point of Sale.

The tip is part of the amount charged. It is added to the order as a separate fee called Tip, with no tax.

Enter a custom tip

1. Tap Custom Tip Amount.

   A keypad opens with a Tip field.

2. Type the tip amount on the keypad. Or tap a percentage on the right side of the keypad to use that percent of the total.

3. Tap the checkmark button to confirm.

The tip must be more than zero. To continue without a tip, tap No Tip instead, if your station shows it.

Change or remove the tip

1. On the payment screen, tap Cancel checkout.
2. If the register asks Cancel checkout and return to cart?, tap Cancel checkout.
3. In the cart, tap Checkout again.
4. Choose the new tip, or tap No Tip.

Change the tip before you take the payment.

If there is no No Tip button

Your station may be set up without a No Tip button. To continue without a tip, ask an administrator or shop manager to change the tip options. See Set up tips.