Add a payment method fee in Jovvie Point of Sale

Set up Jovvie Point of Sale to add a fee to the cart automatically when staff choose a certain payment method, such as a card method. You set the fee for each payment method, then turn fees on for each station.

The fee amounts are yours to choose. This page does not cover Jovvie’s own pricing. For that, see jovvie.com/pricing.

Note

Check the laws and card network rules where you do business before you add a fee to card payments.

Before you start

• Turn on the payment method in POS > Settings > Gateway. See Choose payment methods.
• You need to be an administrator or shop manager.

If a station uses its own payment methods (Gateway Source set to Use Station-Level), set the fee on the station’s Gateway tab instead of in POS > Settings > Gateway, and click Save instead of Save Changes.

Step 1: Set the fee for a payment method

1. In your dashboard, go to POS > Settings > Gateway.
2. Click Setting next to the payment method.
3. In Fee Label, enter the name staff and customers see for the fee. It appears in the register and as a line on the order. If you leave the default, the label is Transaction Fee.
4. Under Tax Class, select whether the fee is taxed. Select None for no tax, or select one of your store tax classes.
5. In Percent value, enter a percentage of the order, or leave it at 0.
6. In Fixed value, enter a fixed amount, or leave it at 0.
7. Click Save Changes.

If you enter both a Percent value and a Fixed value, the cart gets two fee lines, one for each.

Step 2 (optional): Limit when the fee applies

Two fields control when the fee is added. Leave a field at 0 to have no limit.

• Minimum cart value for adding fee: the fee is only added when the cart has at least this number of items.
• Maximum cart value for adding fee: the fee is only added when the cart has this number of items or fewer.

These two fields count the items in the cart, including quantities. They do not look at the cart total.

1. Enter a value in Minimum cart value for adding fee, Maximum cart value for adding fee, or both.
2. Click Save Changes.

Step 3: Turn on fees for each station

Fees are off for every station until you turn them on.

1. Go to POS > Stations.
2. Find the station and click Edit Station.
3. Open the Cart tab.
4. Next to Gateway Transaction Fee, check Enable Gateway Transaction Fee.
5. Click Save.

Repeat for each station that should add fees.

What staff see

When staff choose the payment method at checkout, the fee is added to the cart. Its name starts with your Fee Label, followed by whether it is a percent fee or a fixed fee. If staff switch to another payment method, the fee is removed, and that method’s fee is added instead, if it has one. If a payment was already attempted, first confirm that no payment went through and none is still processing before taking payment another way. If you cannot confirm this, contact Jovvie support.

In a split payment, each payment method staff add can add its own fee.

Related pages

• Add a fee, to add a one-time fee to a single order.
• Split a payment