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Log out inactive users in Jovvie Point of Sale

Set up auto logout to sign a user out of the Jovvie Point of Sale register after a period with no activity. This helps when staff walk away from a register that is still signed in. When the time you choose passes with no activity, the register shows a warning. If nobody responds, it signs the user out five minutes later.

This is different from locking a register for user switching. See Set up passcodes and user switching for that.

You need to be an administrator or shop manager.

  1. In your dashboard, go to POS > Stations.
  2. Click Edit Station on the station you want to change.
  3. Open the Users tab.
  4. Under User Auto Logout Action, choose a time:
    • Disable auto logout
    • Auto logout in 5 mins
    • Auto logout in 15 mins
    • Auto logout in 30 mins
    • Auto logout in 60 mins
  5. Click Save.

The default is Disable auto logout.

When the time passes with no activity, the register shows a window called User Inactivity Check. It says Log out countdown started. Click or Tap “OK” to stay logged in. and shows a five-minute countdown.

  • Click OK to stay signed in.
  • Click Logout to sign out now.
  • If nobody responds before the five-minute countdown ends, the register signs the user out.

This means the user is signed out about five minutes after the time you chose. For example, with Auto logout in 15 mins, an unattended register signs out after about 20 minutes.

The window can appear a little after the time you chose.