Add a note to an order in Jovvie Point of Sale
A note is extra text saved with the order, so your team remembers something important about the sale. The register has two kinds. A Customer note is the order’s customer note, such as a delivery request or a gift message. An Admin note is for your own team and is not the customer’s note.
Before you start
Section titled “Before you start”- The cart needs at least one item. See Find and add products.
- The Add a note button can be hidden for a station. If you do not see it, ask an administrator or shop manager. See Show or hide register buttons.
Add a note
Section titled “Add a note”- Tap the three-dot menu in the cart totals area.
- Tap Add a note. The Notes screen opens.
- Choose Customer or Admin at the top.
- Type the note in the box.
- To add the other kind of note too, choose the other option and type that note. Each kind keeps its own text.
- Tap Apply.
The register shows Customer note added or Admin note added. Once a note is on the order, the cart shows a line such as Customer and Admin note added.
Do not put card numbers, passwords, or other sensitive details in a note.
Change a note
Section titled “Change a note”- Tap the three-dot menu in the cart totals area.
- Tap Add a note.
- Choose Customer or Admin to pick the note you want to change.
- Edit the text in the box.
- Tap Apply.
Remove a note
Section titled “Remove a note”- Tap the three-dot menu in the cart totals area.
- Tap Add a note.
- Choose Customer or Admin to pick the note you want to remove.
- Tap Remove note.
The register shows Customer note removed. or Admin note removed.
Remove note deletes only the note of the kind currently selected.
Tap Close to leave the screen without saving changes.