Find and add products in Jovvie Point of Sale

This page shows how to add products to the cart by tapping product tiles, browsing your product tabs, or searching by name. To add products with a barcode scanner, see Scan a barcode to add a product.

Before you start

• Sign in to the register. See Open the Jovvie Point of Sale register and sign in.
• The top bar above the products can be expanded or collapsed. When it is collapsed, you see a single search row with an expand button at the right end. Tap that button (Expand top bar) to see Add, Search, and Scan.
• If you still do not see Search after you expand the top bar, an administrator or shop manager has turned it off for this station. See Show or hide register buttons.

Open your products

Product tabs sit above the products, such as All or Categories. Your station’s tabs and their names may differ. See Organize products into tabs.

1. Tap a product tab.

If your station has a Home tab, the home screen shows navigation tiles instead of products. There is one tile for each product tab, plus Customers and Orders if you have access to them. Each tile shows a count, such as a number of products or categories. Tap a tile to open those products.

Add a product from a tile

1. Tap a product tile.

The product is added to the cart. Tap the same tile again to add another one.

Some tiles behave differently:

• If the tile shows a variations count, the product has options such as size or color. See Choose a variation.
• If the product has add-ons or required options, tapping it opens a screen to choose them. See Choose product options and add-ons.
• If the product is sold by weight, the tile may ask for the weight first. See Sell a product by weight.
• If the tile shows Out of Stock, the register may not let you add it. This depends on your station’s inventory settings. See Set up inventory for a station.

If you tap a tile and see Item is being added to cart, wait a moment. The register is still adding the previous tap.

The info button on a tile shows the product’s SKU and Barcode, or opens a details screen with more information.

Add several of a product at once

Products that are in stock and have no variations show a plus button on the tile.

1. Tap the plus button on the product tile.
2. Under Quantity, tap the plus or minus buttons until the quantity is right.
3. Tap Add.

For a product sold by weight, this screen also asks for the weight. See Sell a product by weight.

Browse by category

1. Tap the tab or home tile that lists your categories, tags, or brands.
2. Tap a group to see the products in it.
3. Tap a product tile to add it.

To go back, use the back button on the screen or return to the home screen with the POS link in the menu.

Search by name

Search works on the list that is open. On a list of products, it searches those products. On a list of categories, tags, or brands, it searches the group names, so open a group first to search its products. On the home screen, search does not find products.

1. Open a product tab that shows products, such as All.
2. In the top bar, tap Search.
3. Type part of the product name or SKU in the Search field.
4. Tap the product tile you want.

The product list narrows as you type.

To limit the search to one of your product tabs:

1. Tap the sliders button.
2. Under Filter by, choose a product tab. Choosing a tab clears the search.
3. Type the product name or SKU again.

The same panel has an And field. A word you type there does not narrow the search. It adds a second word, and the list shows products that match either word.

On stations that use unified search, the field is called Search or scan and also finds products by barcode. For barcodes, see Scan a barcode to add a product.

To close the bar, tap the close button on the right.

Choose a variation

A product with options, such as size or color, shows the number of variations on its tile.

1. Tap the product tile.
2. In Select Variation, find the option you want. Each option shows its price and stock, such as In Stock, On Backorder, or Out of Stock.
3. To add more than one, change the quantity with the minus and plus buttons on that option.
4. Tap the option.

The option is added to the cart and the screen closes. If there are many options, use the search box to find one by name, attributes, or SKU. Tap Cancel to close without adding.

Depending on your station’s settings, tapping a variable product may instead open a list of its variations on the register. Tap the one you want. Use the back arrow to return.

If you see All options are out of stock at this station, none of the variations can be sold right now.

If no products show

If you see No products found in the catalog, first clear the search and check another product tab or category. If products still do not appear, check that they are published and available for this station, then use Sync Now in the menu. See Loading and sync problems.

Next step

Edit items in the cart