Scan a barcode to add a product in Jovvie Point of Sale

This page shows you how to scan a product’s barcode to find the product or add it straight to the cart. You can also type the barcode number. To find products by tapping tiles or searching by name, see Find and add products.

Before you start

• Sign in to the register. See Open the Jovvie Point of Sale register and sign in.
• Your products need barcodes. See Add barcodes to products.
• For a hardware scanner, use hardware with verified support for your operating system. An administrator or shop manager sets the station’s scan defaults. See Set up barcode scanning.
• The top bar above the products can be expanded or collapsed. When it is collapsed, you see a single search row with an expand button at the right end. The steps in Open the scan field start by expanding it.
• If you still do not see Scan after you expand the top bar, either your station uses unified search (use Search instead) or an administrator or shop manager has turned Scan off for this station. See Show or hide register buttons.

Open the scan field

Scans work while a list of products is open. Unless your station uses unified search, a scan does nothing on the home screen, and there is no Scan button on a list of categories, tags, or brands.

1. Tap a product tab that shows products, such as All.
2. If the top bar is collapsed, tap the expand button at the right end of the search row (Expand top bar).
3. Tap Scan. If your station uses unified search, tap Search instead.

The Scan bar has a Barcode field. On unified search stations, the bar has one Search or scan field for names, SKUs, and barcodes.

Choose what the next scan does

Scan Adds to Cart decides whether a matching scan goes straight into the cart. When it is cleared, a scan only finds the product so you can tap it.

1. Select Scan Adds to Cart if you want the scan to add the product. Clear it if you only want to find the product.

To add more than one with the next scan, set the quantity:

1. Tap Quantity.
2. Enter the quantity on the keypad.
3. Tap the checkmark button.

After each scan that adds a product, Quantity goes back to one and Scan Adds to Cart goes back to the station’s default. If the default is off, select Scan Adds to Cart again before each scan. To make every scan add to the cart without this step, an administrator or shop manager can turn on the default. See Set up barcode scanning.

On a unified search station, Quantity and Scan Adds to Cart appear in the Search or scan bar. If they are missing, Scan is turned off for the station. The field still accepts barcodes, and scans follow the station’s defaults.

Scan the barcode

1. Scan the barcode with your scanner.

Many scanners enter barcodes like a keyboard, one character at a time, and the register checks after each character. If one product’s barcode is the beginning of another product’s barcode, a scan can match the shorter one first. When Scan Adds to Cart is selected, check that the item added to the cart is the one you scanned. To avoid this, make sure no product’s barcode is the beginning of another. See Add barcodes to products.

Type a barcode instead

The register checks the barcode after each character you type. If Scan Adds to Cart is selected, a shorter barcode that belongs to another product can match and be added before you finish typing. To type a barcode safely:

1. Clear Scan Adds to Cart.
2. Type the complete barcode in the Barcode field (or the Search or scan field).
3. Tap the matching product tile.

On a unified search station where Scan Adds to Cart is not shown and the station default adds scans to the cart, ask an administrator or shop manager to change the default before you type barcodes. See Set up barcode scanning.

In the Jovvie app on an Android or iOS device, you can tap the camera scan button next to the field and scan with the camera instead.

When the product is added automatically

The register adds the product to the cart only when all of these are true:

• Scan Adds to Cart is selected.
• Exactly one product or variation has a barcode that matches the scan exactly.
• That product or variation has a price.

The product is added with the quantity you set, and the field clears.

When you need to pick the product

In every other case, the register shows the products whose barcode contains what you scanned or typed. On a unified search station, it also shows products whose name or SKU matches. This happens when Scan Adds to Cart is cleared, when more than one product shares the barcode, or when the barcode belongs to a product with variations rather than to one variation.

1. Tap the matching product tile.

If the product has variations, choose one. See Choose a variation.

If no products show, check that the product has that barcode. If the product shows but is never added automatically, check that it has a price. See Add barcodes to products.

Scan several items in a row

After a scan adds a product, the Scan bar closes. On a unified search station, the Search or scan bar stays open.

If your station allows repeat scans, the bar has a repeat button. Turn it on to keep the Scan bar open and ready for the next scan. Turning repeat scanning on or off resets Quantity and Scan Adds to Cart, so turn it on first.

1. Tap the repeat button.
2. Set Quantity and Scan Adds to Cart for the next scan, as described in Choose what the next scan does.

Tap the repeat button again to turn repeat scanning off. Quantity and Scan Adds to Cart still go back to the station’s defaults after each scan that adds a product.

Adjust Inventory

If you can manage inventory, the scan bar also shows Adjust Inventory. When it is selected, a scan changes the product’s stock instead of adding it to the cart. Leave Adjust Inventory cleared when you are ringing up a sale. To change stock by scanning, see Adjust stock by scanning.

Next step

Edit items in the cart